The following points should be considered at all times:
1. Touch Football Australia is recognised as the national sporting organisation for Touch Football in
Australia and all affiliated clubs/associations are insured under the National Insurance Scheme.
2. It is essential that Affiliates comply with all relevant laws, by-laws and regulations. You and your
affiliate must take all due and reasonable precautions to prevent or mitigate losses. Failure to do so
may prejudice your rights and entitlements under our insurance policy. Please do not hesitate to contact
Touch Football Australia should any assistance be required.
3. The preparation of this document is in no way a commitment from Touch Football Australia to provide
funds or make any other contribution now or in the future.
4. Touch Football Australia policies and procedures are dynamic documents which reflect progress in
administrative requirements and industry standards. As such to maintain currency, policy and
procedures are periodically reviewed and updated. It is important readers ensure they are reading and
using the most up-to-date version. To confirm the current version, please contact Touch Football
Australia at www.touchfootball.com.au
5. Touch Football Australia welcomes suggestions or improvements to our policies and procedures.
COPYRIGHT © Touch Football Australia
All rights reserved. These contents of this manual are copyright. Except as permitted under the Copyright Act,
no part may be reproduced by any process, electronic or otherwise, without the specific written permission of
Touch Football Australia.
VERSION CONTROL REGISTER
Material Type: Manual
Material Developed by (Author):
Lauren Atkinson, Affiliation Services Coordinator – Touch Football Australia
Marianne Maguire, General Manager Sport Operations - Touch Football Australia
Workplace for Use: TFA National Office, State Councils and Members (Regions, Affiliates and Individuals).
Version Number Date
Amendments made (brief
Version 1 June 2014 Version 1 released Marianne Maguire
The protection of personal information is important to Touch Football Australia (TFA). TFA is committed to
respecting the right to privacy and the protection of personal information.
In its role as the peak body of Touch Football in Australia, TFA has developed this Policy to apply to the different
Touch Football organisations across Australia. For the purposes of this Policy, an Australian Touch Football
Organisation (ATFO) is defined as:
State Organisation being the governing body of Touch Football in each Australian State and Territory
known as NSW Touch Football (NSWTA), Queensland Touch Football (QTF), Touch Football ACT (TFACT),
Touch Football Northern Territory (TFNT), Touch Football South Australia (TFSA), Touch Football
Tasmania (TFT), Touch Football Victoria (TFV) and Touch Football Western Australia (TFWA); and
Those associations or organisations registered or affiliated with TFA or a state or territory governing
This document sets out how an ATFO may collect, hold and use personal information. By providing your personal
TERMINOLOGY AND INTERPRETATIONS
the following terms shall have the following meanings, which are taken from and referred to in the TFA
Affiliate means a local entity that conducts and/or administers Touch Football competitions and which a
Member of the Association is as described under clauses 12 and 15 of the Constitution.
Community means the TFA community, regrouping participants and members as defined below.
Individual Member means a natural person who is a registered financial member of TFA, New South Wales
Touch Football (NSWTA), Queensland Touch Football (QTF) and/ or an affiliate, and includes participants.
Member means a member of TFA under clause 12 of the TFA Constitution.
Participant means a person who participates, including but not only as officials, coaches, players or referees, in
a Touch Football competition organised, controlled or sanctioned by TFA, an affiliate, NSWTA or QTF.
State Council means a body established and recognised by TFA under clause 11 which may also be for a
Territory as stated in “State” interpretation.
Touch Football (or Touch) means the sport or game played under the rules determined or adopted from time to
time by TFA.
ATFO means an Australian Touch Football Organisation
Personal Information means information or an opinion about an individual whose identity is apparent, or can
reasonably be ascertained, from the information or opinion.
Sensitive Information means information or an opinion about racial or ethnic origin, political opinions,
membership of a political association, religious beliefs or affiliations, philosophical beliefs, sexual preferences
or practices or criminal record or health information.
TFA Privacy Officer means the person appointed by TFA from time to time to deal with complaints and inquiries
under this Policy.
Touch Football Online (or TFO) means the official online program used by TFA to manage the database,
competition management and payment system provided by Fox Sports Pulse (formerly SportingPulse).
PART 1 - COLLECTION
1. Personal Information
Personal information is information or an opinion (including information or an opinion forming part of a
database) from which is possible to determine someone’s identity.
The information collected by an ATFO about a particular person will vary depending on the circumstances of
collection. It may include, but is not limited to, a person’s contact details (name, email, and/ or postal address,
phone number), date of birth, gender, credit card details, driver licence number, passport number, insurance
details, employment history, qualifications or communication history with the ATFO.
2. Sensitive Information
Sensitive information is a type of personal information that also includes information or an opinion about
Racial or ethnic origin;
Membership of a political association, professional or trade association or trade union;
Religious beliefs or affiliations or philosophical beliefs;
Sexual preferences or practices;
Criminal record; or
Health, genetic information or disability.
If it is reasonably necessary in the circumstances, an ATFO may also collect sensitive information such as a
person’s medical history, nationality, their ethnic background and language(s) spoken or the details of any
An ATFO is required by law to obtain consent when collecting sensitive information. An ATFO will assume
consent to the collection of all sensitive information that is provided to the ATFO for use in accordance with this
Information may be collected when you:
a) Become a member of an ATFO;
b) Subscribe to any publication of an ATFO, including electronic publications;
c) Provide details to an ATFO in an application or consent form, survey, feedback form or incident report;
d) Enter personal information into, or agree to having your personal information entered into, one of an
ATFO online system such as the online membership database or another ATFO online system;
e) Access the TFA website or another ATFO website;
f) Contact an ATFO via email, telephone or mail or engage with an ATFO via social media;
g) Participate in any program, activity, competition or event run by an ATFO;
h) Purchase tickets to a Touch Football-related event from an ATFO or an authorised agent or licensee;
i) Are elected or appointed to the Board or a committee of an ATFO;
j) Apply for employment or a volunteer position with an ATFO; or
k) Where the ATFO is required to do so by law (Insurance, Child Protection, Medical Treatment or other
legislation in Australia).
3. Providing Information
Depending on the circumstances, some types of information will be required and others might be optional. If you
do not give an ATFO some or all of the information it requests, it may affect the ATFO’s ability to communicate
with you or provide the requested products or services.
By not providing requested information, you may jeopardise your ability to participate in programs conducted by
an ATFO or apply for employment or volunteer positions with an ATFO. If it is impracticable for an ATFO to deal
with you as a result of you not providing the requested information or consent, the ATFO may refuse to do so.
4. Collection from Third Parties
An ATFO may collect personal information regarding a child from the parent or other ‘responsible person’
associated with that child.
There will be other occasions when an ATFO collects information from another ATFO or third parties.
Examples of such third parties could include, without limitation, the Australian Institute of Sport (AIS), Australian
Sports Commission (ASC), the National Rugby League (NRL), non-affiliated Touch Football organisations,
government and law enforcement bodies.
PART 2 - DATA SECURITY
5. Storage and Protection
ATFOs store information in different ways, including in paper and electronic form.
Much of the information collected by ATFOs is added to TFA’s Online Member Database which is hosted by a
third party data storage provider- Fox Sports Pulse (formerly SportingPulse). When your information is entered
into the Online Member Database, it may be combined or linked with other information held about you.
Security of personal information is important to TFA. TFA has taken steps to protect the information held by
ATFOs from misuse, loss unauthorised access, modification or disclosure. Some of the security measures
include strict confidentiality requirements for employees, volunteers and service providers of ATFOs, security
measures for system access, and security measures for the TFA website and other ATFO websites.
PART 3 - USE & DISCLOSURE
ATFOs, and third parties to whom ATFOs may disclose personal information in accordance with this Privacy
Policy, may use your personal information to:
a) Verify your identity;
b) Complete background checks;
c) Research, develop, run, administer and market programs, awards, competitions, activities and other
events relating to Touch Football;
d) Research, develop and market products, services, merchandise and special offers made available by
ATFO’s and third parties;
e) Respond to emergency situations involving or requiring medical treatment;
f) Administer, manage and provide you with access to touchfootball.com.au, the online member database
and other IT based applications;
g) Keep you informed of news and information relating to Touch Football-related events, activities and
opportunities via various mediums.
ATFOs may use health information to ensure that programs we operate are run safely and in accordance with
any special health needs participants may require. Health information may also be kept for insurance purposes.
In addition, we may use de-identified health information and other sensitive information to carry out research, to
prepare submissions to government, or to plan events and activities.
ATFOs may collect information about race or ethnic origin and use or disclose such information to those third
parties identified in the list below (including the National Rugby League and relevant sporting or government
bodies) for statistical purposes about the demographics of participants playing Touch Football. You are not
required to provide this information (when it is requested) and if you do not do so your membership application
will not be affected and, upon being accepted as a member, your membership benefits will be the same as any
ATFOs may disclose your personal information to a range of organisations which include but are not limited to:
a) Other ATFOs and organisations involved in Touch Football;
b) the National Rugby League (including for direct marketing purposes);
c) Companies engaged to carry out functions and activities on an ATFOs behalf, including direct marketing;
d) Professional advisers, including our accountants, auditors and lawyers;
e) Insurers; and
f) Relevant sporting or government bodies such as the Australian Sports Commission, Australian Institute
of Sport, various National Sporting bodies, Federal and State Departments of sport amongst others; and
g) In other circumstances permitted by law.
In some circumstances, personal information may also be disclosed outside of Australia. In such instances,
ATFOs will use their best endeavours to ensure such parties are subject to a law, binding scheme or contract
which effectively upholds principles for fair handling of the information that suitably similar to the Australian
6. TFA Website & other ATFO Websites
When users visit the TFA website or other ATFO websites, our systems may record certain information about
their use of the site, including the web pages visited and the time and date of their visit. ATFOs use this
information to help analyse and improve the performance of the websites.
In addition, the websites may use “cookies”. Cookies are small text files that help a website to remember the
preferences of users to improve the experience of using that website. In some cases, the cookies that we use
may collect some personal information. ATFOs will treat this information in the same way as other personal
information they collect. You are free to disable cookies on your internet browser to prevent this information
Websites linked to the ATFO websites are not subject to TFA’s privacy standards, policies or procedures. TFA
cannot take any responsibility for the collection, use, disclosure or security of any personal information that you
provide to a third party website
7. Direct Marketing
We will assume consent to use non-sensitive personal information to provide better services and for marketing
purposes (including disclosure of such information to service providers).
Every person whose data is collected by an ATFO has the option to refuse email, SMS or posted offers by making
a request in writing to TFA’s Privacy Officer via the contact details set out, updating the direct marketing settings
in your user portal in the Online Member Database, or by making use of the opt-out procedures included in any
communications from us (however, information relating to the option to unsubscribe form those
communications may be retained).
8. Other Disclosures
In addition, ATFOs may also disclose personal information:
a) With your express or implied consent;
b) When required or authorised by law;
c) To an enforcement body when reasonably necessary; or
d) To lessen or prevent a threat to an individual or public health or safety.
PART 4 - OPENNESS, ACCESS & CORRECTION
ATFOs will take all reasonable steps to ensure that the personal information they collect, use or disclose is
accurate, complete and up-to-date. However, each ATFO relies on the accuracy of personal information as
provided to it both directly and indirectly.
We encourage all users to regularly review and update their personal information on the Online Member
Database via www.touchfootball.com.au.
Individuals may also request access to their personal information held by us by making a request via the contact
details set out below. We will respond to your request for access within 14 days and endeavour to provide the
requested information within 30 days. If you find that the personal information we hold about you in inaccurate,
incomplete or out-of-date, please contact us immediately and we will see that it is corrected.
PART 5 - COMPLAINTS & ENQUIRIES
All issues, complaints and enquiries in relation to the collection, use, disclosure, quality, security of and access
to your personal information may be made to the TFA Privacy Officer at this address:
Touch Football Australia
P: 02 6212 2800
We will respond to your complaint within 30 days and try to resolve it within 90 days. If we are unable to resolve
your complaint within this time, or you are unhappy with the outcome, you can contact the Office of Australian
Information Commissioner via its enquiries line 1300 363 992 or website www.oaic.gov.au to lodge a complaint.
For further information on TFA’s management of personal information, please contact TFA.
Last Updated: June 2014